FAQ
Quick answers to what travelers ask most before purchase and on the road.
What is UrPlanner?
UrPlanner is a Saudi travel platform offering curated Arabic trip programs — a PDF guidebook per destination plus Areeb, a smart Telegram companion for daily plans.
What is Areeb?
Areeb is UrPlanner's AI travel companion on Telegram. After purchase and activation, it sends your daily itinerary, maps, reminders, and answers questions on the trip.
How much do UrPlanner programs cost?
Programs typically start around 35–55 SAR depending on destination and length, including the PDF guidebook and Areeb on Telegram.
Is UrPlanner for Saudi travelers?
Yes — programs are in Arabic with prayer-time reminders and guidance aligned with Saudi travelers' values.
Does the program include flight and hotel bookings?
We don't book on your behalf, but we make it easy: after activating Areeb and setting your dates, you get direct search links for flights and hotels in your itinerary — you complete the booking yourself.
Do I need internet all the time while traveling?
The travel program works offline. Areeb needs a light connection to refresh your daily plan and answer questions.
Does Areeb work without GPS?
Yes — it relies on your schedule and trip dates and does not require live location sharing.
What if I change my travel dates?
You can update trip dates easily through Areeb before or even during the journey.
When does Areeb start?
Automatically on the first day of your actual trip and stays with you until departure.
Can I ask for an alternative if I don't like a suggestion?
Yes — Areeb suggests instant alternatives suited to your city and day.
Does Areeb know places near me during the trip?
If you optionally share live location, it can suggest nearby places within your current city.
Can I share Areeb with travel companions?
Yes — activate your code in a Telegram group with your companions and Areeb guides everyone together.
Does the program respect religious values while traveling?
Yes — your program includes practical guidance, and Areeb sends daily prayer-time reminders.
Can one code be used by multiple people at once?
Each code activates in one Telegram chat — private or group. To share, activate inside a group with your companions.
